CategoryIT articles

IT articles, short reminders

Panasonic 49FX750 Series doesn’t support 4K 60Hz HDR with a PS4 PRO

I own a Panasonic 49 FX750 Series which averages 1000£ and I’m upset by the output shown by my PS4 PRO.

Screenshot of 49FX750 showing video output

PS4 Video Output Settings on the Samsung NU7020, showing 4K HDR 60 HZ not supported

The picture above show that the TV cannot output 4K HDR at 60 Hz. Which is shocking as this the supposedly have a 120 Hz panel.

As an example, below you can see the output of a cheap (350£) Samsung TV (NU7020).

Screenshot from the NU7020

PS4 Video Output Settings on the Samsung NU7020, showing 4K HDR 60 HZ supported

This May be due to the fact that the Panasonic supports YUV720 and the Samsung defaults to RGB.

I have reached to Panasonic support but haven’t got any good answers yet.

First answer received on December 4th (not helpful).

Dear Mr,,
Thank you for your e-mail.
In regards to your query, I would like to inform you that in order for the TV to accept the 4K HDR signal from the PS box, you need to set the PS4 unit to send the 4K HDR signal in YUV422, as this would match the capabilities of the TV’s screen.
I trust that the above information will be of assistance to you. However, of course, if you should have any further queries, please do not hesitate to contact us.

New answer received on Mars 11th, still trying to explain to support my problem

Dear Mr,,

Thank you for your e-mail.

Regarding your query, I would kindly ask you to take a picture with the Play Station setting menu as well as the error message that is displayed when trying to send 4K HDR in YUS420.

I trust that the above information will be of assistance to you. However, of course, if you should have any further queries, please do not hesitate to contact us.

Kind Regards,
Customer Service Team
Panasonic UK

Configuring Tango VDSL with TD-W9980 modem

Configuring a xDSL router for the Luxembourg Tango ADSL/VDSL provider.

In Luxembourg, if you opt to use your own router, you will get no support from Tango to configure it. For the people who don’t enjoy having a FritzBox (from AVM), here are the steps to configure your own VDSL modem.

Modem : TD-9980 from TP-Link
Provider : Tango Luxembourg

My internet : Tango Blue 30 Mbits

Configuring DSL settings

DSL settings on TD-W9980 admin page

DSL Modulation type: VDSL2
Annex Type : should be in the mail received from Tango, mine is Annex A

Configuring WAN settings

WAN Settings on TD-W9980

VLAN ID : 35
Connection Type : PPPoE
PPP Username & password : provided by Tango

Splunk : Indexing multi-events JSON data